A Letter of Indemnity (LOI) in shipping is a document issued by the cargo receiver (or shipper) to the carrier, undertaking to indemnify the carrier against all losses, costs, and liabilities that may arise from releasing or delivering cargo in circumstances that depart from the strict terms of the bill of lading. The most common use case is delivery of cargo without production of the original bill of lading — where the goods have arrived at the destination port before the original bill has cleared through the banking chain.

In Malaysia, delivery of cargo without production of an original bill of lading exposes the carrier to significant legal liability. The Carriage of Goods by Sea Act 1950 and the Bills of Lading Act 1950, together with common law, establish that the carrier’s obligation to deliver is owed to the lawful holder of the original bill — and that delivery to the wrong party is a conversion of the cargo, entitling the true owner to sue the carrier for its full value. The carrier cannot limit this liability under the Hague Rules.

An LOI provides the carrier with a contractual indemnity from the party requesting delivery — but only as good as the creditworthiness of the party giving it. A P&I Club-backed LOI from a major trading house is a robust security; an LOI from a financially weak receiver is worthless if a claim materialises. The risks are further heightened where the LOI is used to deliver cargo to a party who does not ultimately have title to the goods — for example, in a fraud scenario where the cargo has been sold twice and one buyer presents a forged bill of lading.

Where a carrier has delivered cargo without a bill of lading and is subsequently sued by the true cargo owner, the carrier’s primary recourse is under the LOI. If the LOI was given by a creditworthy party, recovery should be straightforward. If not — or if the LOI was not properly drafted — the carrier bears the full loss.

 

When Letters of Indemnity Are Commonly Used in Malaysia  

  • Delivery at destination without original bill of lading — the most common use case, where the goods arrive faster than the documents.
  • Switch bills of lading — where original bills are surrendered and new bills issued at an intermediate port, typically to conceal the cargo’s origin or facilitate trade finance.

  • Cargo delivered to a party named on the bill of lading but whose title is disputed by a third party.

  • Delivery to a party claiming under a sea waybill rather than a negotiable bill of lading.

  • Release of cargo on freight prepaid terms where the shipper disputes that freight was paid.

Frequently Asked Questions: Letters of Indemnity in Malaysia  

Q: Is a letter of indemnity legally enforceable in Malaysia?

A: Generally yes — an LOI is a binding contract under Malaysian law (Contracts Act 1950), provided the usual elements of contract formation are present: offer, acceptance, and consideration. The carrier’s act of delivering cargo without the bill of lading constitutes the consideration for the LOI. However, there are important limits to LOI enforceability. First, where the LOI is used to facilitate an act that is illegal — for example, delivery of cargo as part of a fraud or in deliberate breach of a court order — the courts may refuse to enforce it on public policy grounds. Second, where the party giving the LOI itself acted fraudulently in procuring the delivery, the LOI may be unenforceable as a matter of equity. Third, some LOIs are poorly drafted and may not cover the specific loss that materialises — careful drafting is essential.

Q: What is a P&I Club-backed letter of indemnity and why does it matter?

A: A P&I Club-backed LOI is an LOI countersigned or guaranteed by the shipper’s or receiver’s P&I Club (or their bank), adding a creditworthy second obligor behind the party giving the LOI. Carriers and their P&I Clubs generally prefer a Club-backed LOI over a simple LOI because the Club provides financial depth to support the indemnity if a claim materialises. Most carriers’ P&I Club rules provide that the Club will cover claims arising from delivery without a bill of lading — but only where the carrier has obtained an LOI in an approved form from a counterparty acceptable to the Club. Delivering without a bill of lading without an LOI (or with an inadequate LOI) may void the carrier’s P&I cover for that claim. Carriers should always check with their P&I Club before issuing or accepting an LOI.

Q: Can a carrier be held criminally liable for delivering cargo without a bill of lading in Malaysia?

A: Criminal liability is a real risk, though it arises in specific circumstances rather than from every LOI delivery. Where a carrier delivers cargo without a bill of lading as part of a fraudulent scheme — for example, colluding with a fraudulent receiver to deprive the true owner of their goods — the carrier and its officers may face criminal charges for conspiracy to defraud, cheating, or criminal breach of trust under the Penal Code. Even where there is no criminal intent, a carrier that consistently delivers without bills of lading — treating the practice as routine rather than exceptional — is creating systematic fraud risk. Malaysian courts have held that delivery of cargo without a bill of lading to an entity that does not have title to the goods is a conversion, and carriers should treat each LOI decision as a legally significant act.

Q: What is a switch bill of lading and are they legal in Malaysia?

A: A switch bill of lading is issued when an original set of bills is surrendered to the carrier at an intermediate port and a new set of bills is issued, typically showing a different loading port, shipper, or consignee. Switch bills are used legitimately in back-to-back trading (where a middleman does not want to reveal its supplier to the end buyer) and in blending operations. They are not inherently illegal — but they are associated with fraud risk, sanctions evasion, and falsification of cargo origin. In Malaysia, a carrier that issues switch bills without verifying the legitimacy of the transaction may find itself party to a fraudulent or sanctions-busting scheme. The carrier’s P&I Club should always be consulted before issuing switch bills, and appropriate LOIs in Club-approved form should be obtained for each set of original bills surrendered.

Q: I gave an LOI and have now been sued by the true cargo owner. What are my rights?

A: As the party who gave the LOI, you are obliged under its terms to indemnify the carrier against the claim made by the true owner — including the cost of defending the claim, any damages awarded, and the carrier’s legal costs. This obligation arises immediately once the carrier makes a demand under the LOI. If you dispute the carrier’s handling of the underlying claim — for example, if the carrier settled the claim for more than it should have — you may have grounds to challenge the amount claimed under the LOI, though not the underlying obligation to indemnify. If the true owner’s claim against the carrier is based on your fraud or misrepresentation in procuring the delivery, the LOI may be unenforceable against you in those circumstances. Engage a maritime lawyer immediately on receiving notice of a claim under an LOI.